faqs
Q What are your service areas? A Wags for Walks currently service,Paralowie Burton and Settlers Farm . We are continuously expanding. So please contact us if you do not see your area listed.
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| Q. What type of payment do you accept and when am I charged? For regular and occassional walkers |
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| Cash will be accepted, , All payments are to be received and processed at the time of your scheduled appointments. For V.I.P specials Cash,credit card,direct and online debit. details explained in Payment Methods. |
What is your cancellation policy?
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| Q. Will my dog receive individualized attention? |
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| A.Absolutely. We pride ourselves in guaranteeing that your dog(s) will receive the best quality individualized attention for a FULL session. All walks are one on one with the dog walker. We pride ourselves in keeping your pet in safe harbor. |
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| Q.Are there extra costs for services performed on a holiday? |
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A.We consider the following to be our major annual holidays: New Years Day, , Christmas, Boxing Day and Easter. There is a $15 surcharge plus the standard charge for the service being provided on these dates. |
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| Q. My pet has been aggressive in the past - can it still be a client? |
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| A. For aggressive pets, our owners will interview you and your pet, in person, to determine if there is a good fit between your pet and our services. There is no charge for this visit. If additional visits are needed to socialize your pet with our pet care provider, then you will need to be present at all visits and pay the normal service fee until socialized. If at any time our pet sitter or owners feel that it is unsafe to perform a service, we will reserve the right to discontinue service without notice. |
Q How will your pet providers discipline my pet, if necessary?
A Wags for Walks believes in positive reinforcement for pets. We will never hit, spank, slap, yell or grab your pet. If there is a disciplinary problem, i.e. toilet training issues, running away, etc., you will be informed of the incident(s) and we will implement your suggested disciplinary actions.
